There are several steps that you can take to handle a non-performing team member:

01. Identify the root cause of the performance issues:

It is important to understand the underlying cause of the performance issues in order to address them effectively. This may involve discussing the issues with the team member, reviewing their work, or seeking feedback from other team members.

02. Communicate with the team member:

Clearly communicate your expectations and concerns with the team member. This may involve setting specific goals and deadlines, providing feedback on their work, or discussing any challenges or obstacles they are facing.

03. Offer support and resources:

If the team member is struggling with certain tasks or skills, consider offering additional support and resources to help them improve their performance. This may include additional training, mentorship, or access to resources such as tools or software.

04. Set consequences for non-performance:

If the team member’s performance does not improve after you have provided support and resources, it may be necessary to set consequences for non-performance. This may involve a formal performance improvement plan or disciplinary action, depending on the severity of the issue.

05. Follow up and monitor progress:

Regularly check in with the team member to see how they are progressing and to provide ongoing support and feedback. This can help to ensure that the team member is on track to meet their performance goals.

Overall, it is important to approach the situation with empathy and to work collaboratively with the team member to identify and address any issues that may be impacting their performance.

Pro Tips

• Understand that performance, a lot of times, is driven by emotions, and there can be an underlying issue which is causing the team member to not perform at their full potential.
• Do your best and take it up as a challenge to help your team member.
• If they are still not able to perform well, try to internally reallocate them to a different process which is more suitable for them or where they are more likely to perform better.
• Do not give up on them :)

Feel free to reach out to me if you need help with your project, using this link.

Cheers!